All of our pets are of the highest quality and health and are raised & shipped with the utmost of care.

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Terms & Conditions

  • All turtles and tortoises under 4" are sold for educational, scientific, or export purposes only. For more information go to FDA Turtle Regulations.

  • In order to purchase turtles and tortoises under 4" the receiver must sign off on the 4" turtle law and fax it back. Form can be found here 4" Turtle Form.

  • Buyer is responsible for adherence to all state and local laws concerning animal purchases.

  • All animals are individuals and will have different personalities. We cannot guarantee that animals will not bite.

  • We will try our best to sex animals but they are not 100% guaranteed.

  • Prices, Terms and availability subject to change without notice. Note: Reptiles by Mack is not responsible for pricing errors.

  • Coupons and Discount codes are for Live Animals only. Limit of one coupon / discount code per transaction. Mimimum order of $50.00 to use coupons or discount codes. Coupon / discount codes cannot be combined with other promotions or sale offers.

  • Sizes are approximate so your new pet selection may be slightly shorter or longer from what is listed. This is due to weights vs lengths and the size variations in our unique pets.

  • The animals pictured are all from Reptiles by Mack however, they do vary and therefore the animals pictured may look different from the animals that you receive. For special requests, please call us to discuss your preferences and in some cases, we may be able to send an image of that exact animal.

  • In the event of extreme weather we reserve the right to hold shipment of animals. If this is the case you will be notified.

  • Our overnight shipping is due to be delivered to your address by 10.30 am to most locations however, circumstances beyond our control can sometimes prevent or delay delivery. In the unusual event that your order is delayed, we will work with FedEx to coordinate the delivery and will do our best to ensure that your order arrives safely. While this service is extremely reliable for most of our orders, Reptiles by Mack does not guarantee a delivery time and cannot refund shipping should your order arrive later than expected. Please note in some areas the 10:30am delivery times may not be available. We will notify you for alternative delivery options if this is the case. Someone must be available to sign for your order. If you cannot be there to sign for and accept your order, please make arrangements to either pick it up from the FedEx depot or have it delivered to a commercial address where it can be received and will be kept in a climate controlled environment. We process and ship orders Monday-Friday. Typically for same day shipping, orders must be in by 1:00 pm eastern time. Please contact us if you would like a Saturday delivery for an additional $16 that is added manually.

  • Some states require a Vet certificate which may delay your order until we have your selection checked by our Vet. Additionally, if your state does require a Vet Certificate, there will be an additional fee of $15 per order. Pleased see below for more specific details.

  • By placing an order, you accept our terms and conditions.

    Vet Certificates

    To the best of our ability these states and others require vet certificates etc. Laws and regulations are changing continually and we do our very best to stay up to date. But State compliance is buyer's responsibility.

    Animals That Need Vet Certificate

    These animals require a vet Certificate.

    • Leopard Tortoises (for sales outside of Ohio)

    • Sulcata Tortoises (for sales outside of Ohio)